Trading Agent
Contact
One address, read by a person. We aim to reply within one business day, New Zealand time, and we say so if something will take longer.
What to include
A figure looks wrong
The most useful thing you can send. Give the ticker, the metric and the period, what you expected, and where you read it. A confirmed mapping error is fixed in the next load and recorded on the changelog with the date.
Subject: data — <ticker> <metric> <period>
Licensing, volumes, or a licence we do not publish
Personal, Commercial and Redistribution terms are published in full and are self-service. OEM, white-label, custom fields, a one-off market snapshot, or an on-premise delivery are by agreement — say what you intend to do with the data and roughly what volume.
Subject: licence — <your company>
Billing, an invoice, or a refund
Include the email address on the subscription. Card details never travel by email and we never ask for them; payments are handled by Stripe and we do not see or store your card.
Subject: billing
Privacy, or a record about a company you are connected to
Data-subject requests and questions about the company records we republish from public registers. See the privacy policy for what we hold and the register section for how deletions are propagated.
Subject: privacy
Who you are dealing with
- Legal entity:
- WU Capital Limited, a company registered in New Zealand
- NZBN:
- 9429053731630
- Registered office:
- Auckland, New Zealand
- Governing law:
- New Zealand, for the terms and the data licences
The postal address on file with the New Zealand Companies Office is the one that appears on invoices and receipts. Written correspondence is accepted there; email is faster.
Before you write
These answer most questions and are faster than waiting for a reply: methodology and data dictionary, API documentation, changelog, and the licence terms for personal, commercial and redistribution use.
We do not give investment advice and cannot tell you what to buy or sell. The data is factual historical filings; what you conclude from it is yours.